We are committed to customer satisfaction.  If you are not 100% completely satisfied with your purchase, we will gladly re-cut your vinyl lettering or decal at no additional charge to you or refund your money minus shipping.  We do require you to return the lettering you wish to replace, before we cut a new one.  If you want to increase the size, there will be a charge for the difference in price.  If you are unhappy with the color, you must return the item and we will re-cut in a different color of your choice.  If you have any questions about our guarantee, please call us at 303-977-9640 or email us at info@vinylaccentdesigns.com.